1. General provisions
Bokotech LLC respects the privacy of website visitors, customers, and partners. We process personal data only to the extent necessary for communication, preparing commercial offers, reviewing technical inquiries, and fulfilling agreements related to the production of filament and materials for 3D printing.
2. Data we may receive
When you contact us through a form, email, or phone, we may receive your name, company name, contact details, task description, technical brief, information about the intended material, batch volume, packaging, timelines, and other data that you voluntarily provide so we can process the inquiry.
3. How we use data
We use data to respond to inquiries, clarify technical requirements, prepare proposals, organize cooperation, fulfill contractual obligations, maintain business communication, and improve service quality.
4. Disclosure to third parties
We do not sell personal data or share it with third parties for external marketing. Data may be shared only when needed to comply with legal requirements, protect the company's rights, or engage contractors who help us process inquiries, store attached technical files, send notifications, protect the form from spam, or operate the website.
5. Storage and protection
We store data for as long as needed to process an inquiry, maintain business relationships, fulfill contracts, or comply with legal requirements. Form data and attached files may be stored in secure cloud services, and service notifications about the inquiry may be sent through email services. We apply organizational and technical measures intended to prevent unauthorized access, loss, or modification of information.
6. User rights
You may contact us to clarify, update, or delete your personal data, and to withdraw consent to processing if such processing is based on consent. To do this, email us at [email protected].
7. Policy changes
We may update this policy periodically so that it reflects changes in the website, the company's services, or legal requirements. The current version is always posted on this page.